Policies + Returns

Please note that appointments must be canceled at least 48 hours in advance. Cancellations made within 48 hours of the scheduled appointment will incur a full charge for the booked service. If you need to cancel within this timeframe, kindly contact us via text or email. Exceptions may be considered.

In the case of a no-show, the full amount of the service will be charged, and future appointment bookings will be restricted. Additionally, three or more reschedules or cancellations will lead to the inability to book future appointments. Your understanding is appreciated.

Exchanges or returns are not accepted for skincare products. If you experience a reaction, please contact us through email or text to explore available options.

Skincare service deposits are non-refundable. Deposits can only be applied to the ordered service.

COVID/ILLNESS POLICY

If you are feeling unwell or have been in close contact with someone who is sick, kindly reschedule your appointments.

Face Makeup: Please remove all makeup prior to your appointment. An additional charge will apply for makeup removal due to additional time and services.

Smoking: Kindly avoid smoking before your appointment.

Perfumes/Fragrance: Please abstain from wearing any fragrance or perfume during your appointments.

Cell Phones: Unless otherwise specified, please switch your cell phones to silent mode during appointments.

Guests are not permitted during appointments unless discussed beforehand.

Animals are not allowed in the sessions.

Skincare Elements is dedicated to safeguarding the privacy of its website visitors and customers. We fully understand and respect the significance of privacy on the Internet. Information about our customers will not be disclosed to third parties unless it is essential for providing a service to you, such as delivering a product, conducting credit and security checks, or for customer research and profiling. Any disclosure will only occur with your explicit permission.

YOUR CONSENT

Skincare Elements is committed to not selling your name, address, email address, credit card information, or personal details to any third party, except for partners to whom you may have linked through our site, and only with your explicit permission.

COMMUNICATION & MARKETING

If you've made a purchase from Skincare Elements, we may periodically keep you informed about our latest products, news, and special offers through email communication. All customers of Skincare Elements have the choice to opt out of receiving marketing communications.

COOKIES

A cookie is a small information file sent to your computer and stored on your hard drive. If you've registered with Skincare Elements, your computer will retain an identifying cookie, enhancing your experience upon revisiting. You can adjust your browser settings to prevent the storage of cookies on your computer without your explicit consent.

For inquiries regarding this agreement, please reach out to: sharore@skincareelements.com

Last updated: 1/22/2024